Eurostar resumes operations amid delays and unsettled weather – live

File: Snow blankets Scottish towns as Met Office issues two weather warnings

Eurostar has resumed operations after thousands of holidaymakers were left stranded in St Pancras due to cancellations caused by flooding in the Thames tunnel.

The central London terminal was filled with people in tears who have lost out on Disneyland trips and devastated holidaymakers said their New Year plans have been “ruined” by the cancellations.

But on Saturday night, the train operator announced that all services to Paris, Brussels and Amsterdam would resume on Sunday after the flooding was brought under control – although there could be delays due to speed restrictions, staff shortages and bad weather.

In a statement, Eurostar said: “Flooding in the Thames tunnels has been brought under control by Network Rail High Speed meaning at least one tunnel can now be used and a full service can operate.”

The company added: “This unprecedented event has caused major disruption to customers today.”

All of Saturday’s Eurostar trains between London St Pancras International and Continental Europe were cancelled due to flooding on the High Speed 1 line near Ebbsfleet International.

Also impacted today was Southeastern Railway which said none of its services would run between Ebbsfleet and London St Pancras International.

Key points

Show latest update

1703970889

Full statement from Eurostar on Sunday services

Eurostar said: “Flooding in the Thames tunnels has been brought under control by Network Rail High Speed meaning at least one tunnel can now be used and a full service can operate.

“There will be some speed restrictions in place in the morning which may lead to delays and stations are expected to be very busy.

“Unfortunately, this unprecedented event has caused major disruption to customers today.

“Customers are encouraged to visit the Eurostar website for more information on their journey and compensation entitlement.”

Alex Ross30 December 2023 21:14

1704006046

UK weather forecast today: Unsettled weather to continue

As we bid farewell to 2023, unsettled weather will continue to persist in the UK with the start of 2024 promising a blend of rain, gale-force winds, and a touch of frost, according to the Met Office forecast.

Sunday will see blustery showers across the nation, with a glimmer of respite in the north and east, while in the far northeast of Scotland, rain and gale-force winds persist.

The first day of 2024 will kick off on a drier note, the forecast shows, offering a temporary respite. However, scattered showers decide to crash the New Year’s party in the north. As the day progresses, clouds are set to gather momentum from the southwest, with rain making its way northeast.

While the south enjoys mild temperatures, the rest of the country will see settle for averages – a classic start to the year.

People brave the weather as they cross the Millennium Bridge in London

(PA Wire)

Stuti Mishra31 December 2023 07:00

1704004246

Eurostar services to restart but commuters warned of delays and cancellations

Eurostar services are set to resume today with one tunnel now operational, the company said in a statement. However, it warned commuters to expect further delays and busy stations.

The “unprecedented” flooding was brought under control on Saturday night, Eurostar said, meaning “at least one tunnel can now be used”.

But speed restrictions and uncertainty surrounding the second tunnel means further disruption is possible, the operator has warned.

Delays and cancellations are also expected on some domestic routes on Sunday thanks to staff shortages and bad weather.

Passengers wait on the concourse at the entrance to Eurostar in St Pancras International station

(PA Wire)

Stuti Mishra31 December 2023 06:30

1704002531

Train crew shortages affecting rail services

While the flooding of high-speed tunnels beneath the River Thames has already caused chaos, staff shortages are also set to compound the transportation woes on New Year’s Eve.

Northern Rail has warned of “significant” disruption today due to train crew unavailability.

Services will finish earlier than usual, at around 4pm, and are expected to be “extremely busy”.

The company has issued a “do not travel” warning for these four routes including Heysham to Lancaster, Manchester Victoria to Stalybridge and Clitheroe to Bolton

LNER has also cancelled and altered some of its services from London King’s Cross station for tomorrow due to a shortage of train crew.

Stuti Mishra31 December 2023 06:02

1704000632

‘Our plans are ruined’

Passengers stranded at St Pancras said the disruption had ruined their New Year’s Eve plans, which included going to Disneyland, seeing the Eiffel Tower, and going to an ice hockey match.

Two newlyweds visiting from New York said their dream of seeing in the new year at Disneyland Paris was in tatters.

Nicole Carrera, 29, and her husband Christopher, 31, had to rebook for a 2.30pm outbound train on Sunday.

Ms Carrera, who works for cosmetics firm L’Oréal, told the PA news agency: “We’ve been in London since Wednesday and we wanted to leave today because we were actually supposed to go to Disney Paris tomorrow for New Year’s Eve.

“So obviously those plans our ruined because now we won’t get into Paris tomorrow until about 6pm.”

Stephanie Cockroft31 December 2023 05:30

1703995532

Can I fly home?

Air fares between Paris, Brussels, Amsterdam and London have predictably soared, and many flights have sold out.

The last seat on a British Airways flight from Paris to London on New Year’s Eve was sold at a one-way fare of almost £700.

Stephanie Cockroft31 December 2023 04:05

1703991632

Will I get cash compensation for a cancelled train?

There is no possibility of an airline-style payout of hundreds of pounds. The best you can hope for is, if you travel with Eurostar, you may get the cost of your ticket refunded and/or a voucher for a future journey – despite having (eventually) travelled.

Stephanie Cockroft31 December 2023 03:00

1703988032

More chaos ahead for travellers, Eurostar warns

Although Eurostar said services would return on Sunday, it warned of delays and busy stations.

The company said: “There will be some speed restrictions in place in the morning which may lead to delays and stations are expected to be very busy.”

Stephanie Cockroft31 December 2023 02:00

1703984432

Elsewhere in the UK…

The Met Office has warned there could be disruption to domestic journeys this weekend, as windy conditions sweep across the UK.

A warning for rain and snow has been issued for much of Scotland.

Stephanie Cockroft31 December 2023 01:00

1703981132

What caused the leak?

The cause of the leak is not yet clear.

Reports initially suggested the flooding was caused by a “fire control system”. In a statement, Thames Water said: “We have been informed of an incident involving a pipe flooding the Eurostar tunnel. We believe the incident is in regard to a fire control system and not a Thames Water pipe/asset, however we have a technician on the way to offer support to control the flow of water.”

But a spokesperson for HS1, which runs the route between London and the Channel Tunnel, said: “The source of the flooding will be the subject of an investigation, but at this stage we have no evidence to suggest that the fire control system was related to the issue in any way.”

Stephanie Cockroft31 December 2023 00:05

Leave a Comment