Windstream has been my internet service provider for about eight months now. They’re not the most widely available ISP, but they seem to be getting a lot of attention after they announced being the largest 8-gig internet provider in the states.
I’m writing this guide to talk about some of the things I would consider switching to Windstream, after knowing what I know about the service now. If you’ve already decided to switch to Windstream Internet, you may already know some of the things I cover. Still, you may be in a better position to get the best deal through Windstream customer service after reading this article. With that in mind, let’s get started.
1. Windstream offers fiber internet in some areas and DSL internet in others
Windstream is conventionally a DSL internet provider. However, like many other rural network operators, it’s gradually switching to fiber. Windstream Fiber internet is currently available in select regions with speeds ranging from 500 Mbps to 8 Gbps. However, it still offers DSL internet with speeds up to 100 Mbps in most areas. Plan details are the same for both service types, so the DSL service is not bad unless you want higher speeds.
2. The 500 Mbps and 1 Gbps tiers have the best value for most people
The 500 Mbps and 1 Gbps tiers with Windstream Fiber Internet offer the best value for most people. You can stream in 4K and download large files reasonably quickly at these speeds. Assess your household’s internet usage patterns and select a plan that aligns with your needs. I’d recommend higher speeds only if you
3. You may be eligible for the FCC’s Affordable Connectivity Program
The FCC’s Affordable Connectivity Program (ACP) is an initiative that aims to make Internet access more accessible to low-income households. Windstream is a participant in the ACP. If you qualify, you can get up to $30 off on your monthly fees for Windstream Internet.
4. Windstream is often running promotional offers, you may ask Windstream customer service.
Windstream frequently runs promotional offers that include discounts and additional perks for new customers. Ask Windstream customer service if you’re eligible for any current promotions.
5. All Windstream Internet plans include unlimited data
All Windstream plans come with unlimited data, so you won’t have to pay any data overage fees no matter how much data you consume in a month. If you’re considering other ISPs besides Windstream, see if they also have unlimited data before finalizing your decision.
6. No annual contracts are required
Windstream doesn’t require a term contract for any of its internet plans. So if you decide to switch to another ISP down the line, you can do so without paying termination fees. There’s also a money-back guarantee if you decide to cancel within the first 30 days.
7. Speeds with Windstream DSL internet vary based on location
DSL uses telephone lines, which don’t do well over long distances. If only Windstream DSL is available in your area, the performance may vary depending on how far you’re located from the headend. Ask Windstream customer service what speeds are available in your specific area to ensure they meet your expectations and requirements.
8. Monthly rates may go up after 12 months
Windstream Internet plans come with discounts that last 12 months. The prices may go up after that. However, the standard prices are pretty competitive and reasonable, especially considering unlimited data. If you don’t agree with the updated pricing, you can always switch.
9. Windstream is overbuidling its DSL networks with fiber
Windstream is investing in upgrading its DSL networks with fiber, indicating a commitment to improving infrastructure. So even if only DSL is availabe where you live, switching to fiber in the future will be easier when Windstream brings FTTH to your address.
10. The largest 8-gig internet provider claim and what it means
Windstream claims to be the largest 8-gig internet provider in the US. These speeds may not be useful for most households, but the fact indicates a high network capacity, which may translate to faster and more reliable speeds, ensuring a stable internet connection even during peak usage times. Consider this as an indicator of a high-performing network.
11. Bundles with Phone and TV
Windstream also offers home phone service for about $25 per month when bundled with an internet server. It no longer has its own TV service, but it partners with streaming TV providers like DIRECTV and YouTube TV. Talk to Windstream customer service if you’re interested in bundling internet service with TV or phone.
12. Windstream Internet Plans and Pricing
Of course, you’re going to want to consider all your options before choosing a plan. Here are Windstream’s Internet plans and their details.
Kinetic Internet Basic – $39.99 per month (for 12 months)
The Kinetic Internet Basic plan offers DSL connectivity at an affordable price. With a maximum speed of 100 Mbps, it provides a decent option for light to moderate internet users. This plan includes unlimited data, and a 30-day money-back guarantee, and requires no term contracts.
Kinetic Fiber Internet – $39.99 per month (for 12 months)
For the same price as the DSL Basic plan, the Kinetic Fiber Internet plan provides a significant upgrade in speed in areas where Windstream has brought fiber. A 500 Mbps symmetrical maximum speed at the same price as its DSL option makes this plan a compelling option for those seeking a faster and more reliable internet connection.
Kinetic Fiber Internet GIG – $69.99 per month (for 12 months)
Priced higher but offering substantial speed, the Kinetic Fiber Internet GIG plan provides a maximum speed of 1000 Mbps. This tier is suitable for households with high internet demands, such as heavy streaming, gaming, or multiple device connections. The plan is available everywhere Windstream offers fiber-to-the-home internet service.
Kinetic Fiber Internet 2 GIG – Price Varies by Location
With a maximum speed of 2000 Mbps, the Kinetic Fiber Internet 2 GIG plan offers an ultra-fast internet experience. However, this plan is only availabe in select markets and the prices vary by location. Windstream customer service can tell you more.
Kinetic Fiber Internet 8 GIG – Price Varies by Location
The Kinetic Fiber Internet 8 GIG plan boasts an impressive maximum speed of 8000 Mbps, positioning Windstream as the largest 8-gig internet provider in the US. This plan is priced at $299 per month according to sources, but Windstream says the rate varies by location. Again, it’s best to check with Windstream customer service if you’re interested.
To Sum Up
Some of the things you should know before switching to Windstream Internet are:
- Windstream offers DSL and Fiber internet in different areas
- The 500 Mbps and 1 Gbps plans are fast enough for an average modern home
- You may save $30 per month with FCC’s affordable connectivity program
- You can benefit from Windstream’s promotions through their customer service
- All internet plans are free from data caps
- There’s a 30-day money-back guarantee and there are no annual contracts
- DSL internet may be slower than 100 Mbps in some locations
- The prices may increase after 12 months
- Windstream may be bringing fiber internet to your area
- The 8-gig offering indicates reliable speeds for all plans
- You have the option to bundle home phone and streaming TV services with Windstream Internet
- DSL internet is 100 Mbps while fiber internet ranges from 500 Mbps to 8 Gbps